How much is shipping?
Domestic Rates Only:
0 to 15.00 - 4.95
15.01 to 25.00 - 6.95
25.01 to 50.00 - 7.95
50.01 to 74.99 - 9.95
75.00 to 99.99 - 10.95
100.00 and up - 12.95

Is Express Shipping available?
If you need your items in a hurry, just drop us an email with your address, item and
the date needed by before ordering and we'll send you back a quote. It's simple!

What is your Shipping Method?
Most items are shipped directly from the artist or manufacturer.  If an item must ship
separately from the rest of your order, it will be noted on the product page under
"Read about shipping on this product."

Order tracking numbers will be provided when possible, but not all of our vendors supply this.
You will be notified by email when your order ships.

We strongly recommend that you do not request gifts to be shipped to hospitals or medical facilities.
Delivery delays and additional shipping charges could become necessary if the gift recipient has already been discharged.

What are the International Shipping rates?
Not all items are available for international shipping. All international orders are charged a
$35.00 flat rate shipping fee to cover additional costs. Some items will cost even more to
ship due to their size. You must contact us at info@browneyedbabyboutique.com PRIOR
to placing your order with the item(s) you are interested in and the destination country.

What are my Payment Options?
We currently accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS and PAYPAL.

YOUR CARD WILL BE CHARGED AT THE TIME OF YOUR ORDER

What is your Return Policy?
Please shop carefully as all personalized orders and custom diaper bag sales are final.

We accept non-personalized items in their original and unused condition for refund or exchange within 30
days of the shipment date. Items must be in original packaging with all accessories and tags intact.
Returns must be requested by email and will be given an RMA.
Returns that do not meet this criteria will be sent back to the customer and no refund will be issued.

Shipping charges and gift wrap charges are non-refundable unless an item was damaged during shipping.

Personalized items may be exchanged if the item is defective or an error was made on behalf of the artisan.

What are my options for Gift Giving?
A complimentary gift card may be included with most items free of charge.
Gift wrapping options are available on the individual items pages.

We specialize in gift giving and never include any pricing information with orders.
If you need a copy of an invoice one can be provided upon request.

Is your site secure?
We use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.

What is your Privacy Policy?
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information in the aggregate. If you accessed this
store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.